Trust & Safety

For Customers

As a customer, there are a few things you can do to promote trust and safety when renting a car.

• Research the car owner / host before booking:
• Look for reviews and ratings from previous customers, and make sure they has a good reputation.

• Read the rental agreement carefully:
• Make sure you understand the terms of the rental agreement, including any fees or charges that may be added to your bill.

• Inspect the vehicle before you drive it:
• Check the exterior and interior of the vehicle for any damage, and report any issues to the car owner / host before you drive off.

• Follow the rules of the road:
• Familiarize yourself with local traffic laws and drive safely to protect yourself and others on the road.

• Keep your personal and financial information secure:
• Be cautious about sharing personal or financial information with anyone, and make sure to protect your information when making online bookings or payments.

For Car Owner / Host

As a car owner or host, there are a few things you can do to promote trust and safety for your customers.

• Keep your car well-maintained:
• Regular maintenance and inspections can help to ensure that your car is safe to drive and less likely to break down.

• Notify your customers to follow traffic laws and practice safe driving habits:
• By following traffic laws and driving safely, it can help to reduce the risk of accidents and injuries on the road.

• Protect personal and financial information:
• Be cautious about sharing personal or financial information with anyone, and make sure to protect your information when making online transactions or sharing it with others.

• Install security features:
• Consider installing security features such as alarms or GPS tracking devices to help protect your car from theft or damage.

• Insure your car:
• Make sure you have the appropriate insurance coverage for your car to protect yourself and others in the event of an accident or other unexpected event.